PRIVACY POLICY

Privacy and Cookies Policy:

Last Updated: February 2026

This Privacy Policy describes how Rocksolid Ventures LLP, trading as Priskel (“Priskel”, “we”, “our”, “us”), collects, uses, and protects your personal information when you visit https://priskel.com (the “Site”) or interact with us through email, social media, or other channels.

Rocksolid Ventures LLP is the owner and operator of Priskel.com and acts as the data controller for all personal information collected through this website.

By accessing our website or using our services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

A. Personal Information You Provide:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (processed via secure third-party providers)
• Order history
• Customer support communications

B. Automatically Collected Information:
When you visit our website, we may automatically collect information such as:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on pages
• Referring websites
• Clickstream data

This helps us improve user experience, website performance, and our offerings.

C. Cookies & Tracking Technologies:
We use cookies, web beacons, pixel tags, and similar technologies to:

• Remember your preferences
• Analyzing web traffic
• Improve performance and usability
• Personalize marketing and content

You can disable cookies through your browser settings, though this may affect certain features of the site.

2. How We Use Your Information

We use your information to process orders, provide updates and support, improve our website and services, personalize your experience, analyze usage trends, send relevant communications (which you can opt out of at any time), and prevent fraud.

We process your information only as necessary to deliver our services, comply with legal obligations, and improve your experience with your consent where applicable.

We do not sell your personal information to third parties.

3. Payment Processing

All payments are handled through trusted third-party payment providers. Priskel does not store your full card or payment details on our servers. These providers follow strict security standards to protect your financial information.

4. Third-Party Services

We work with trusted third-party partners for website operations, analytics, marketing, and advertising. These partners may process data as part of their services, but are required to handle your information securely and in accordance with applicable privacy standards.

Your information may be processed outside your country of residence depending on where our service providers operate. We take reasonable steps to ensure appropriate data protection safeguards are in place.

5. Marketing Communications

By providing your email address or phone number, you may receive updates, offers, and product-related communications from Priskel.

You can opt out at any time by:

• Clicking the “Unsubscribe” link in emails
• Replying “STOP” to SMS messages
• Contacting us directly

We respect your communication preferences.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your data by contacting us at support@priskel.com, subject to legal and transactional requirements.

7. Security Measures

We implement industry-standard measures to protect your information, including:

• Secure servers
• Encryption for data transmission
• Access controls
• Ongoing monitoring

Protecting your personal information is a priority for us, and we continuously work to keep our systems secure and up to date.

However, no method of transmission over the internet is completely secure, and we encourage users to take reasonable precautions when sharing information online.

8. GDPR & CCPA (International Users)

For EU Residents (GDPR):
You may have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability

To exercise your rights, contact us at support@priskel.com.

For California Residents (CCPA):
You may have rights regarding:

• Access to personal data
• Deletion requests
• Opting out of data selling (not applicable, since we don’t sell data)

9. Children’s Privacy

Priskel does not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has provided such information, please contact us so we can take appropriate action.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their respective policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with the revised “Last Updated” date. Continued use of our website indicates acceptance of the updated policy.