Questions, answered.

No. Priskel jewellery keeps its colour and shine under normal everyday wear. We use 18K PVD gold plating over 316L stainless steel, ten times more durable than traditional plating, backed by our Lifetime Colour Guarantee.

Yes, it is made for daily wear: showering, working out, washing hands and simply going about your day.

Yes. It is built for water, sweat and everyday exposure. For the longest life, avoid harsh chemicals like perfumes or strong cleaning agents.

No. Our jewellery is hypoallergenic and safe for sensitive skin.

Colour fading, tarnishing and discolouration under normal everyday use, for as long as you own the piece.

We've got you covered. Email support@priskel.com within 30 days of noticing, with your order number and photos. Approved claims are repaired or replaced at no cost, once per piece.

No. It applies only to colour and finish, not to physical damage or moving parts like clasps.

We offer 7-day easy returns from the date of delivery. Items must be unworn and in their original condition and packaging. See Returns & exchanges.

Yes. We offer one free exchange per order, subject to availability.

We recommend one: it helps us resolve damaged, missing or incorrect items much faster. Without it, additional verification may be required.

Browse your favourite pieces, add them to your bag and check out.

You'll receive an order confirmation by email as soon as your order is placed.

Contact us within 2 hours of placing it. Once an order is processed or shipped, changes may not be possible.

Orders are processed within 1–2 business days and delivered in 3–7 business days across India.

Yes, free shipping across India on every order.

Yes. Once shipped, you'll receive a tracking link by email and SMS.

Delays can occasionally happen due to couriers or external factors. WhatsApp or email us and we'll help track and resolve it.

UPI, credit and debit cards, net banking and Cash on Delivery.

Yes, on select pincodes. A small COD fee may apply.

Stack & Save: code STACKSAVE for 10% off any 2 pieces, or 15% off 3 or more. First order: WELCOME10 takes 10% off. Prepaid: an extra 5% off prepaid orders (up to ₹150).

Yes, we ship worldwide. An estimated delivery time is shown at checkout.

International orders may be subject to duties or taxes under your country's regulations; these are the recipient's responsibility.

Our traditional line for festive occasions, the Shaadi Look and the Navratri Edit: handcrafted detail on a brass and stainless-steel base.

No. Unlike our everyday pieces, Utsav is made for occasions. Keep it away from water, perfume and sweat, and store it dry.

Utsav pieces come with a 6-month Finish Promise instead. If the finish changes within six months, write to support@priskel.com with your order number and photos.